First time flying business class with any airline and wow what a difference it made. Been saving American Express points for ages but was a bit disappointed on how many i would of had to have used to get any discount. What was essentially an 18 hour flight with a layover in Dubai the upgrade was definitely worth it.Fully reclinable seats, a menu and unlimited top ups, solid headsets to watch in the in-house entertainment it was a breeze getting from Phuket to Gatwick. I use of the coral lounge in Phuket (which was actually awful) only free drink was red wine from the fridge The lounge in Dubai airport was amazing, unlimited champagne, breakfast and pastry’s Only disappointment was the walk up bar, it was a bit like Del Boys bar in only fools and horses- very cold, empty and no atmosphere- not the like the pictures depict at all.
