emirates

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Chaotic New Year but Emirates Recover

What happened? - We have booked a flight on 31-Dec-2024 because of the price difference- Flight is delayed for approximately 2.5hrs because the runway got closed to prevent planes from flying while there were fireworks- Crew served the initial food; Something wrong with the dessert (coconut-based)- Mid-flight, my wife started stomach aches, vomiting and going to the toilet- Flight crew asked questions and called ground doctor from Dubai on the situation- Gave medicine as prescribed and waited for results- Same problem occured, arriving in Dubai, ambulance and doctor is already waiting.- Missed our connecting flight because wife is too dehydrated and needs medication.- Emirates rebooked our flight for the next day- Emirates gave us voucher for overnight stay on one of their hotels close to airport with bus service to-and-from the hotel and airport. This includes free lunch (we arrived lunch time) and dinner.

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Date of experience: Jan 01, 2025