I traveled with Emirates on 28 December 2024 from Taipei to Casablanca (EK367 and EK751). When I arrived, I discovered that both of my checked-in suitcases were severely damaged.I immediately contacted Emirates and submitted a detailed report with photos, brand information, and follow-up emails. Despite providing strong evidence that the damage went far beyond normal wear and tear, I was offered only $80 for both bags.I followed up with two additional emails, explaining everything in detail and even offering to provide video proof or do a video call to show the extent of the damage. After weeks of delay, Emirates responded simply to say they had nothing more to add.This response has left me very disappointed. I expected a fair and professional resolution from an airline of this caliber.Flight Number: EK367 and EK751Reference: DXB/X/OV/291224/8188776Booking Reference: MIL5ZSDate of Travel: 28 December 2024
