Not a good experience with them. Took a multi city trip from Colombo to Dubai and then to London 2 days later.First flight: appalling attitude of flight attendants; long faces, slow response times to call button and pathetic excuses for the WiFi not working for the duration of the flight. They policed the “extra leg room” seats with almost a marshall style approach and seemed to relish moving people out of them as they are paid for seats. They were ALL empty - at £80 a seat that’s not surprising. Flight 2: problems even before boarding. I was travelling with a friend who is a silver member on a separate booking and he had contacted Emirates to ask if he could take another passenger into the Emirates lounge. The response was yes, if travelling on the same flight. This was confirmed again when asking the question at check in. When we got to the lounge we were quite aggressively told that this was not the case at all. We showed them the email received and they maintained that it was incorrect and we could not enter unless I paid 550 AED (over £100). I asked if they did not think that the email was a little misleading and the response was disgraceful - “not my problem”. We both went to another lounge. My friend flies extensively both with work and on a personal level and has recently relocated to Dubai. He will be using other airlines from now on.
