***Update*** Bots galore and no human support. I have been trying to get help since December 26, 2024 and my issue is still unresolved. A copy of my system file was requested, which is weird, but still no help. I’ve been a paying customer for years. They recently charged my credit card to collect their payment. I receive marketing emails, but no support. They use bots to respond and close your support ticket without making an effort to solve the issue. I still have a problem that is unresolvd. I’ve created 4 separate tickets and all were closed with zero help.