Ordered a gift for Christmas on 18th December with guaranteed delivery before 25th. Card transaction went through with confirmation of order from El Corte Ingles. By 23rd heard nothing so called on phone. Told there was a problem so order ignored! No one let me know, customer service seemed totally uninterested, consequently no Christmas present. Do yourself a favour and do not use El Corte Ingles, go to the brands original site to make your purchase. I will NEVER use El Corte Ingles again.