Opened a new account in February to buy and sell. 3 days later it was suspended due to "activity that could put the Ebay community at risk"!! I finally decided to try and resolve the issue today as I'd been too worried about it before. Told it was an automated email to get me to call customer services for verification questions. I asked if this was normal practice for new accounts and was advised that it was. I asked them to raise a complaint and close my account as I felt that putting the frightners on customers just for verification of buying and selling items was inappropriate. I asked when I would receive a response to my complaint and was adivised that they couldn't guaruntee any response. I explained that this was unacceptable and the call was cut off by the customer services rep. Completely unacceptable behaviour all round from Ebay. I would strongly suggest anyone looking to buy and sell items does so on a platform with clearer policies and better cutomer service.
