eBay

1.2
1.2 from 1.5K Reviews and Ratings
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I was excited and now I’m fuming

I was excited a good deal on a decently functioning product and boy was I surprised. After spending a astronomically large amount of money on a online order of a few significant items I was surprised to learn that eBay was not a safe, reliable and well managed service and was instead a online equivalent of an Indian street vendor with a great affinity for taking your hard earned money and then turning around and giving you crap and no recourse for your issues or flat out theft. After I received most items and being in a slightly more grounded reminder that you get what you pay for, I was already ready to stop using the site based on the quality of my items-whatever I thought, let’s just use it for now and stick to saving money only in a pinch. One item- which like the others was still significantly large in cost by itself was not received and not showing progress on the tracking number. I reached out, was told to be patient and waited a bit longer. 3 weeks nothing,called, no help. 5 weeks nothing,called, no help, tracking identical to the first day…I spend quite a bit of time with moronic customer service, am told to address the seller.8 weeks nothing,seller finally responds admitting the tracking number is a wrong one he put because he didn’t have the right number, no help from eBay.It gets to a point where he’s essentially clearly lying and keeps ,asking for more time, needs money for shipping, is waiting on a check etc etc just straight fraud. Then eBay not only doesn’t help, but says buyer protection ended….I wasted much of my time, spoke with moronic agents on the phone, never got my money and never got any help or assurance, and the guy is just blatantly scamming with a 5 star account with fake reviews.Items I did get were barely acceptable.eBay has become a scam, and headache, stick to your own brand that you know, Trudy me the headache is not worth it and you are taking a risk to be a sore loser and a sucker. Be warned

1
Date of experience: Aug 08, 2024