EBay sent me a debt collection email because they had to issue a refund on my behalf to a customer in January for a lost item. I was in regular contact with them at the time (I rang every day) and was assured it was a technical fault on their side that my card was being refused for payouts and that it would be fixed. Needless to say it hasn’t been sorted. Thankfully I’ve just received a new bank card for another account so had to use that one which thankfully worked. Fed up of moron eBay and their assurances that it would be fixed then they have the gall to send debt collection notices. Am not going to sell on eBay again. I would sooner rather use my local auctioneers and pay their exorbitant selling fees instead - at least I know I’ll get a decent service and I can go down the road and actually speak to someone who gives a damn.
