eBay

1.2
1.2 from 1.5K Reviews and Ratings
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eBay will refund a buyer even on spurious + false claim, at the cost to the seller …

I sold an item to a buyer with a clear description (which she clearly didn’t read), and I was forced to accept and pay for her return of the item and refund her, (despite stating in my listing that I don’t take returns, as a private seller), because she claimed it wasn’t as described - it WAS exactly as I had described it, but she used that loophole to change her mind. I had to either refund her and allow her to keep the item, 🥺😤, or accept the hit of paying postage twice over, with a four day window to do so, when she has three weeks in which to return the item to me before I can relist it.Thank you, eBay, NOT!!I SHALL BE MOVING MY ITEMS TO A DIFFERENT PLATFORM. 😡😡😡

1
Date of experience: Apr 26, 2025