I recently paid for an item on eBay, the seller did not supply the item and is refusing to return my payment. It is very difficult to get a response from eBay customer service, they tell me that I am not covered by the money back guarantee because they say I took more than 30 days to report the problem. This is not true. I believe Ebay have been complicit in assisting a criminal act and have been no help whatsoever. I will never use Ebay again, they are dishonest.
