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Overcharging and maximising profit at user expense

I have been a user of eBay for over 20 years, buying and selling items. The changes implemented in the last few months have made the platform a digital hell. They significantly overcharge sellers for postage, which private sellers have no control over. They automatically deduct extortionate postage costs on a sale, but if the sale is cancelled, you have to manually request a refund of the postage...which never comes.

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Date of experience: May 21, 2025