I had been happily shopping with Ebay for years without any problems. That was until I purchased a vr battery headset from an outfit called Excellentfactory.The product they sold me wouldn't work. They constantly pestered me to write a favorable review, which I obviously didn't give. I had been issued with the return details, and then I heard directly from Exellentfactory, telling me that if I changed my negative but honest comment, they would return payment, without returning the faulty product. I changed the negative comments as asked. On the 14th May, I received an email from Ebay saying ' Case closed '. I was dismayed by this, and contacted them. It now appears that I've been had, and Exellentfactory are anything but Excellent. They sell faulty goods under the umbrella of their cohorts at Ebay. So. Goodbye Ebay!
