Sold a coat for £500, the buyer wanted to return the item and eBay automatically accepted the return. The buyer sent me the wrong item back so I opened a dispute. EBay then automatically refunded the buyer on my behalf as the tracking showed something had been been delivered back to me. I then started an appeal and rang eBay customer service. My appeal was denied and I was offered no help at all by eBay. They told me Aslong as the tracking shows something has been delivered they have to refund the buyer. So essentially they have allowed me to be scammed and offered no help whatsoever. They claim so offer protection and money back guarantee but this is a load of rubbish, I had sold ££££ and hand many 5 star review and they just allowed me to be scammed. I will never use eBay again to sell anything and I would suggest no one else does either unless you are prepared to loose all of the money from the sale.
