ea

1.1
1.1 from 1.7K Reviews and Ratings
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Awful customer service

Bought fifa points, weren’t added to my account. Spoke to people on online chat, had to screen shot everything 3 times via laptop, take screenshots on my PS4, then upload them via phone. But phone screenshots aren’t allowed? Woman on the phone was patronising, rude and reading from a script. Also contradicted herself. Spoke to me like a child. I’ll chargeback the payment through my bank, no help at all by these bunch of script reading, patronising people. If your product is faulty, do not sell it.

1
Date of experience: Aug 02, 2021