Used duolingo for a couple of years learning Spanish, as no longer using wished to cancel my subscription. Should be simple. No, I no longer have the laptop I set up the subscription on so impossible to cancel. Impossible to communicate with anyone at duolingo, via email or on telephone. The app helpfully tells me that even deleting my account will not cancel my subscription. I have requested my bank to put a merchant block on Duolingo requesting money from my account. Utterly disgraceful way to treat customers.
