I have a new laptop, i downloaded the app. It doesnt even ask me to login with my existing account info. IMPOSSIBLE TO CONNECT MY NEW LAPTOP!!! They say on a basic plan you can have 3 devices connected. THEY ARE LIARS!!!! it is totally impossible, but if you pay for a plan, then you can do it all. They basically ignore the free plans to force people bying a subscription. they are absolutely THIEVES!!!!I will use DRIVE from now on....its even BETTER and FREE....!!!!