dropbox

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Frustrating, Buggy, and Unreliable

My experience with Dropbox gives me mixed feelings about their tech.Canceling Plans:
Canceling a plan is a mess. Go to Settings > Plan > Cancel Plan, click the button, and… nothing. No error, no feedback, just silence. It’s a rookie UI mistake. I shouldn’t need to email support or wait days to ditch a plan. This alone makes me swear off Dropbox subscriptions.Photo Uploads:
You can’t upload photos straight from your phone’s gallery—you’re forced to dig through the Dropbox app. Adding photos one-by-one is painfully slow, and you can’t drag entire folders to the website. It’s a dealbreaker that pushes me to other apps.File & Folder Issues:
The interface is clunky and buggy. Sorting sucks—no option to sort by file type. Dragging folders to the site doesn’t work; only individual files upload. Creating folders and adding files manually is tedious. Moving folders triggers errors like “request failed.” Syncing stops if you switch folders mid-upload. It’s a nightmare.Account Confusion:
Managing multiple accounts (work vs. personal) is chaos. Dropbox’s platform doesn’t clearly separate them, so I mixed up my accounts. Linking a new work account was a mess—Dropbox kept mislabeling it. Deleting an account? Good luck. It sends you to a pointless page about linking accounts.Data Loss Risk:
Deleting files on one device wipes them everywhere—permanently. I deleted folders on a public PC to protect my privacy, and poof, they’re gone from all my devices. No warning, no recovery. That’s unforgivable for cloud storage.Website & Cloud Access:
The website is sluggish and half-baked. Uploaded photos often don’t show up. I upgraded expecting cloud access, but I’m stuck using my hard drive. The UI flows like molasses.
Dropbox is barely okay for small, unimportant files like homework (2-3GB max). For photos, business docs, or anything serious, it’s a disaster.

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Date of experience: Jun 11, 2025