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::URGENT:: Critical Issue with Automatic Logout and Data Loss in Vertex AI prompt

I cannot believe what Google is doing to me. It is simply PLAYING with the patience of loyal users like myself. I was having a chat in Vertex AI Multimodal (with gemini-1.5-pro-001Model, the top-tier quality with up to 2M context window), working on a task on a SUNDAY, and I was automatically logged out of my Google account. Because I didn’t save the conversation, I lost everything I had worked on today. Once again, it feels like they are pushing me to abandon this AI.Moreover, ethics and transparency are entirely questioned by me due to misleading responses. In other chats, there are delays, and the response I receive is that Google’s Vertex AI has been working on a problem in my prompt for days, even though I initiated the chat less than 24 hours ago. How could it have been working on it for days? This is just ridiculous.I feel like I’m back in the era of FLOPPY DISKS, having to save every 3 minutes to avoid losing my work. And this is with Google, the pioneer of eliminating the need for a save button with their cloud innovations. This is a CRITICAL and UNACCEPTABLE flaw, especially since I didn’t even receive a warning that I was about to be logged out and needed to save my work.I have all of Google‘s products - Workspace, YouTube, One, and I was considering Cloud. Everything I use is on the Google platform. But now I’m about to abandon it. I have been very tolerant with previous versions of Google’s AI. This one seemed the most promising, but it is the most disappointing because I am losing days of productivity due to a critical flaw that I have already reported to Google support, yet I have not received any response.What is even more perplexing is that this issue has been ongoing for five weeks, and it seems impossible that no other users have reported it. How can a company of this stature not have fixed something that seems so simple? This is a terrible experience. It leaves anyone extremely frustrated.I worked through the nights! I am working on a Sunday to be more efficient with fewer resource constraints from Google. I am using the 2M Model, which should handle large volumes of data, and I can’t even save what I have been working on for almost 20/30 hours (wasted) living on crumbs of paragraphs or pages.Very DISAPPOINTED!

1
Date of experience: Jun 08, 2024