Would rate this company 0 stars if I could. This is the second time I've had a major issue with DoorDash. I applied a gift card to my account from a friend; however, the credit was never applied to my order. The CSRs are saying that the gift card was redeemed today; HOWEVER, they can also see that my last order was in March 2024. It's May! So how could it have been redeemed today with no order placed? I'm so confused and of course their policy states that there's nothing that they can do. Like what?! This is why my husband and I stopped using them because any time an issue arises, there's never any resolve!
