This company chat support is scum. I placed and received someone else's order. I did not even have the time to check it because the dasher left it in the front driveway! Not even at my front door. My co-worker found the food outside when coming to her shift. I then immediately contacted their chat support and they said they would escalate it and will hear back from them within 12 hours and that I would be refunded. So I placed my order again. Then I waited for their response, but nothing, and then I reached out to chat support again 3 hours later, I finally got an email saying that they would not refund me!! I was like what the hell????? I even provided them with the evidence, but yet they did not refund me! This company is a piece of Shiiiit! They lost a good customer. I am considering filing a lawsuit to teach them a lesson.
