If I could give zero stars, I would.I had been a very loyal customer for a few years. I was at work, trying to order for my family at home and I accidentally had my work address in. I realized it right after I submitted my order and reordered the same thing. DoorDash would not refund my first order. I called customer service and they were so rude. They told me that refunding my money is against policy. Against policy???? They said that I had waited too long to reorder. That was a lie because it was no more than 30 seconds when I realized what had happened.I think it’s crazy that they just steal customer’s money like that. Food is expensive. DoorDash should be ashamed.
