doordash

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Ordered a salad from a merchant who…

Ordered a salad from a merchant who knows me. She put a $10 gift card in my food bag and stapled bag 3 times over the receipt. I got the bag delivered by DD and it was not staples and no gift card. I called store. Manager blocked the driver and canceled the gift card. Yet DD won’t refund me for salad. I will not eat a salad in a bag that’s been gone thru by their driver. I am due a full refund. DD customer service has gone down hill. They need to put their self in the situation I am in. Would they eat food that was delivered after the bag has been gone thru by the driver ??!!

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Date of experience: Sep 15, 2024