DoorDash used to be great; what a terrible change in customer service over the past year or so. Made an order for something and they claimed to have called multiple times, however spam blockers diverted them to voice mail. Didn't leave a voice mail. Tried contacting customer service, said there was nothing they could do. Driver didn't respond when we reached out on the order. For a $20 order (plus tax and fees), we were charged a $25 "undeliverable" fee. Absolutely ridiculous fee. They've delivered here before, albeit usually very late, and often the order is wrong. Absolutely last time I'll use them, especially seeing the 1.1 rating here on Trust Pilot. I can't see how they will be able to stay in business.
