The food us ALWAYS cold no matter who you order from. Whenever you challenge them on poor service they blame the food outlet, the food outlet blames door dash and in the end nothing happens. Because of the way it works ypu have already tipped them, so there is no incentive for them to deliver high level of service, there is then no recourse when they get lost, take forever to deliver, bring stone cold food or the food is destroyed inside the containers. It is very frustrating, it is a business model that does not promote good service.
