My main regret as I write this review is that the rating scale is inadequate. I am forced to assign one star to begin my review. I would be much happier if I had the option of assigning -25 stars.DoorDash has delivered groceries to the wrong building three times, including two times in a row. That has to be a record, but up on reflection, I am sure that DoorDash has surpassed this benchmark many times.On one occasion, we managed to retrieve our misdelivered groceries, on another occasion the groceries were donated to a church group by the confused recipient and yet on another occasion we managed to retrieve the groceries as ourselves. Depending on DoorDash for delivery is like having a dog and barking yourself.Talking to DoorDash customer service is an adventure, but not a good one. I get the same platitudes every time. I am always told that DoorDash is very sorry for what happened, but not sorry enough to do anything about it. I am tempted to ask whether they are more sorry, less sorry or about the same sorry than the last time we discussed this appalling service.
