I’m extremely disappointed with this service, and I feel like I’m being completely brushed off. I’ve had multiple delivery issues where my order was either dropped at the wrong location or not delivered at all. After this happened the first time, I was given a refund and a PIN code was added to my account to prevent it from happening again.But it did happen again — and this time, the delivery was marked as complete, yet no PIN was used, even though one was required. I never received my order. Since then, I’ve been trying to get answers about how a delivery was completed without the PIN, and no one will explain. I’ve asked multiple times through chat, and every time, I’m told someone will get back to me, but no one ever does.Worse, I’ve been disconnected from chat multiple times, and when I start a new one, I’m either ignored or dismissed. This is not okay. I’m not just upset about a missing order — I’m upset about the complete lack of support, the refusal to take responsibility, and the fact that I’m being given no clear explanation.If you’re thinking of using this service, be cautious. They clearly don’t have reliable systems in place, and they don’t seem to care about fixing it when things go wrong.
