A month ago, I bought several courses on sale, not realizing that a Domestika Plus subscription would be automatically activated. I didn’t sign up for this subscription, nor was I made aware that my purchase would trigger a recurring charge. I am a mother, unemployed, and currently not receiving any income or benefits — so this unexpected charge for Domestika Plus has taken money I really can’t afford, and it’s putting a strain on my already difficult financial situation.I’ve tried to reach out to Domestika’s customer service multiple times via their contact form, but all I’ve received are automated replies. I also attempted to contact them via the chatbot, but it only directed me back to the same contact form. Despite explaining my situation clearly, I’ve been unable to speak with a real person or get any meaningful help.Domestika’s "no-refund" policy is harsh and doesn’t take individual circumstances into account. I haven't used any of the Plus credits or benefits, and all I’m asking for is a refund for something I never intended to subscribe to. As someone who has been loyal to Domestika for years, I am really disappointed by this lack of customer care and the ongoing struggle to get the help I need.
