I had a very frustrating experience with Domestika. I purchased a single course for a discounted price of $54 MXN, and nowhere during the purchase process was I clearly informed that this included a free trial for an annual subscription. A month later, I was charged $3,599.00 MXN for a full year — a charge I never authorized or agreed to.After contacting customer service, they refused to refund me, saying that I had been notified via email. However, the email only arrived after the purchase, and it stated: “After your free trial, if you become a paying member, you'll receive 12 annual credits…” — clearly implying that becoming a paying member was optional, not automatic.This kind of wording is misleading, and the lack of transparency in the purchase process feels like a trap. To make matters worse, they charged the full annual fee in one payment.This experience has completely discouraged me from ever using Domestika again, and I hope others are more cautious. Be careful when buying a single course, as it may come with hidden conditions and unexpected charges.
