I leave a “mid” rating because the billing and withdrawal process is baffling and shocking. But when I used the chat function, the agent Renuka Siddaraju took the matter seriously, deep dived and solved my issue. Her personal attention to the matter saved the day and the name of the company. I was about to involve legal experts, when she totally turned it around. Thank you so much Renuka Siddaraju. You helped Domain.com and me avoid getting into serious issues.
