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Avoid Domain.com at All Costs

Domain.com is deceptive and untrustworthy when it comes to handling payments. I initially purchased a domain transfer for $8.99 based on someone else's recommendation. The transfer was canceled without explanation, and I was told it would be expedited. Nothing happened. Months later, I attempted the transfer again with GoDaddy's help, but it failed once more.On my third attempt, the transfer finally went through—but then I was unexpectedly charged an additional $23.99 for a "renewal." The auto-renew feature was not enabled, as I clearly demonstrated to their support team, but they still refused to issue a refund. They claimed the charge was "out of their hands."I am now filing a formal complaint and disputing the charge with my bank. Save yourself the frustration, wasted time, and money by steering clear of Domain.com. If you choose to use them despite this warning, don’t say I didn’t tell you so! 😊

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Date of experience: Nov 24, 2024