The platform continues to underperform.We have conversations around the world but the servers they put our channel on is never optimal for the group. The first person to join a chat channel sets the server location and causes the quality to be degraded.They recently released threads and forums and both features are terribly implemented and designed. Their Nitro subscription is geared for kids and hardly provides useful features for businesses. It is very difficult to get the features you need as a business as they require certain social requirements that don't exactly fit our businesses objectives.We will continue to use the platform for now. But I hope they know the direction they are taking it is not sustainable and will reach a breaking point in the near future.