They banned me for some reason. I have a 100% rating. I've sent them 2 messages and they have not taken the decency to reply. I have over 3,000 ratings on eBay and StampWants. Never have I had a negative rating. Closing my account and taking my business elsewhere. It's their loss, not mine.Addendum: They finally reinstated my account so I will bump up to 4 stars. Thank you.