Selling to minors (u18s) with no safety or checks in place! Absolute rip off platform and Extremely poor customer support! My teenage son bought trainers c£100 with his birthday money without my knowledge, they arrived not as described very bad condition (sold as like new). I then raised a resolution ticket on his behalf, got no response at all and had to do a web enquiry form to force depop to acknowledge the issue!! They agreed seller has mis-sold item but said the ticket was out of time and closed it, refusing to refund or help further. They say there’s no way of verifying buyers ages but surely a swipe of a credit card would do this? Avoid getting scammed by this platform. I’ll raise the issue with trading standards as poor practice all round.
