I flew out of LAX on a red eye Saturday night. A wheel chair had been requested. My walker was checked in. Four people did their best to get someone to come but twenty minutes had passed by before a chair arrived. The plane was being boarded by the time we got there. My daughter could have taken me if we just had a wheel chair. As is, I was forced to lean against a wall as the pain grew unbearable. By the time I got home my right leg was very swollen and I could barely walk. I was down for the day with intense pain that shouldn’t have been an issue If Delta just had a few chairs or benches for those people requiring assistance. I understand that the airports are short staffed. That is a real problem. As a retired teacher I remember the hours of useless training sessions that we had to endure dealing with addressing problems and proposing possible solutions. The business world sufferers with the same pie in the sky nonsense. Unless something positive comes from them, these sessions are a waste of time and money. When problems arise they need to be addressed and viable solutions need to be developed. Leaning against a wall IS NOT a viable solution. As is, I had issues both in Detroit heading to LA and again in LA heading back to Fort Myers. Delta is a great airline. Now please do something to make the trip a bit less painful for those who need a little help.
