Very dissatisfied with Delta Airlines, I won't be traveling with them ever again.Last August 2022, I needed a ticket change of dates, and so I spoke to an international representative who assured me it could be done for a fee, and that it was feasible. Long waiting on the phone with Delta, until they hang up. I called again, and they said I needed to cancel my flight and ask for a refund because the change of dates wasn't possible. Surprised by their negligence, I proceeded and agreed on the refund.After one month, I called to check on the progress of my refund, they said it was taking longer than expected because of the season, but my case was registered so I should expect the refund in a few weeks. A few weeks passed, and no answer from Delta. I called again, same story, they said I just had to wait longer.After 2 months, I finally received an email from Delta recently saying they couldn't file the refund after all. WORST CUSTOMER SERVICE! I'm not sure if they're aware of what that even means.
