Flight was not bad and staff was friendly HOWEVER once things go wrong do not expect any help or customer service. I arrived in ATL and they lost my bag only to be told by the ticket agent maybe it was stolen...seriously. Next Im told to open a delayed bag case. NOTHING done by the airline after this...I had to call constantly and with no updates or help I had to track down the bag myself by calling everywhere, somehow it ended up with American Airlines. The staff at American was friendly and helpful and offered to get the bag to Delta. I could not contact anyone at Delta to accept the bag and calling their "customer service " line is useless THEY COULDNT REACH ANYONE EITHER I WAS TOLD!. Took two more days and countless calls to get my bag correctly sent to me then another day to get them to deliver it. Each person I spoke to was nice enough and professional but each one told me they could not help soooo what are they even calling it customer service for.
