Horrible airline! Purchase 2 tickets together and they split up the family and they don't care. The agents at San Antonio were rude and made comments like " you aren't that far apart" to the gate agent didn't find it important to help a family together. Then this gate agent threatened customers that they would load the plane but it would sit at the gate until someone gave up their seat. I would rather walk than fly this airline again. Pretty sad seeing as it was always my preferred airline but I guess they do not care about customers especially after they have made plenty of money off of them.
