The worst airline ever ! If you want to travel with minimal stress and be well taken care of when unexpected travel situations happen, especially if you are traveling with a baby, definitely book any other airline.There is always an issue with the seating map selection that they provide online. It is somehow always different from the aircraft that we end up boarding.Always canceling flights like this time as well and no help at airport at all by agent, you are left alone sitting 12hrs at airport with baby ( without giving us a stroller)!!! trying to rebook your new flights over the phone because someone is lazy at the agent help desk and does not care at all to help and rebook you. Very unprofessional and definitely uncaring! Where are the manners? There were people with kids and us with a baby having to deal without help and sit on the phone at the airport for hours. UNACCEPTABLE their lack of customer care for all of the issues that they caused. Giving you the options of lowest graded motels as well. They lost our baggage of course (nothing new) and they still can not locate our stroller after 5 days !
