delta

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
On an eight hour flight from Amsterdam…

On an eight hour flight from Amsterdam to Minneapolis the plane from the start was very cold. As the flight progressed condensate started dripping on me when I complained I was given a cloth napkin. When they brought supper I asked how I was supposed to eat with water dripping on me, it was dripping very steadily. The stewardess told me there was no place to move me because it was a full flight and she could give me $25 in sky miles. I then asked for the purser after quite a long time he finally came and said he could move me further back but not in an isle seat I told to do it. I again waited a long time without anyone moving me finally I got a stewards attention and asked for another rag because the one I had was soaked. He finally came back and moved me. When I filed a complaint asking for a refund they gave me 3,000 sky miles which are absolutely worthless as I’ll never fly with them again. I was totally discounted and ignored. The seat back movie/communication unit didn’t work either. I’d stay away from ever getting on one of their planes.

1
Date of experience: Jun 18, 2023