Lost bag for over 30 days then tried to refuse to pay for reasonable expenses. Utterly useless comms and unpleasant to deal with. Only paid what DOT states they have to pay after threatening to complain to DOT. Days of my own time wasted dealing with them.I hope delta goes bankrupt so they can't inconvenience anyone else to the extent they inconvenienced me. They play fast and loose with the regulations and consumer rights.
