Delta did me wrong!!! Too long to go into details but I have been a loyal customer since 1984. I took a flight from lax to jfk to go to Barcelona. My flight was delayed and I missed getting on by 30 seconds. I can't tell you how many flights I have been on where they hold the plane. And to top it off that plane sat on the runway for 3 hours so they could have gotten me on it. They just don't care....buyer beware.
