I booked a Delta Airlines international flight for my granddaughter on 11/22/24, though had to change a portion of the itinerary today, 11/30/24. In the process of changing that flight I was required to pay additional fees that amounted to $209.78. I attempted to pay that fee using my American Express Delta Skymiles (Gold) card. In the process of doing so, AmEx and or Delta required the transaction to be verified which involved having a numerical security code sent to my cellular phone. I received that code of six numbers in the following SMS text message format, "###### is your Amex Safekey Verification Code for a $8,127.80 transaction at Delta Airlines. Never share this code. Valid for 10 mins for Card ending in #####". I normally don't read entire verification messages, though did this time, and am happy that I did as the message wanted me to allow for a transaction that was in an amount which was $7,918.02 more than the actual transaction. I initially called Delta Airlines though was informed of a 53-minute hold or call back. I then called AmEx and spoke with one of their representatives who said that their records do not reflect this transaction being attempted or made and that I should end the transaction. I returned to the Delta Airlines web site, backed out of that particular transaction and attempted to pay while using my American Express Delta Skymiles (Silver) credit card. That transaction also required a security verification code being sent, and subsequently being provided prior to the transaction being completed and the payment being made. I then received another SMS text message on my cellular phone which contained a different six number code. That six number code was contained in message which was exactly as the first, and which also wanted me to verify a transaction in the amount of $8,127.80. I also backed out of that transaction, and used my American Airlines AAdvantage Citi Card and completed the transaction in the amount of $209.78. This review is being made to alert others to possibility of scammers having access to Delta Airlines and or American Express sites, and for those individuals to read the entire SMS text messages before verifying transactions with a required code.
