delta

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Terrible experience

Terrible experience. Payment taken, no ticket issued, and zero customer support.On June 13th, I made a payment of €655.16 via Revolut to book a flight through Delta Air Lines’ official website. The payment went through on my banking app and is still marked as pending.To this day, I have received no booking confirmation, no email, no ticket number — absolutely nothing.I contacted every possible customer service channel: phone, social media, online forms. No one has helped or taken responsibility.Meanwhile, the flight price has gone up by more than €100, and I’m stuck with no ticket and my money frozen.For a major airline, this kind of complete customer service failure is unacceptable. I’ve lost time, money, and trust.Avoid booking directly with Delta if you value your time, money, or peace of mind.

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Date of experience: Jun 13, 2025