I was somehow charged twice for a laptop hours a part. I called when I had an alert on my phone at 1:30 in the morning that my account was negative . Dell was closed so I called at 9am when they opened. The first representative I spoke to at DELL tried to blame it on my bank... then I told him “so your telling me my bank signed into my account at 1:30am & ordered me a laptop” It was h*** trying to get my mondy back they hung up on me ALOT. Thankfully my bank said not to worry & don’t contact DELL anymore. I will NEVER order another laptop again from this company I later found out it was a glitch in there system & that it happens sometimes... hard pass they lost a customer for life !!
