The technicians are the worst ever! I had put a call in back in November and they kept on deferring my issue until last week I found out that the part was coming in. I was so furious. I asked them if they can provide me a temporary laptop so I can do my work. Of course they won't do that....I spoke with 2 different managers and they said they called the technician and said they will come tomorrow. I called today and they don't know if he will come then. They are all over the map. I know from this, I will never, ever buy a Dell computer again!!!!
