It's not a recent purchase (Jan. 2019). Dell Inspiron17" laptop. About 7 months in the battery started loosing charge quickly. By Sept. 2019 battery would not hold charge longer than 45 minutes. Other issues: fan ran all the time, touchpad was getting activated when I would pickup or move the laptop and a few others. Sent it to Dell for repair. They fixed all the issues and said they changed the battery. I sent it back a second time and they said they replaced the battery again. It took just over 3 months before the battery starting loosing charge quickly. I called, they wouldn't do anything. I asked to speak with a manager. She called the next day and said. "battery has 90 day warranty, I can't do anything for you". I told her my 25 years of experience and support of Dell products. She just kept saying, "I can't help you". After much research Dell has known issues with the batteries from that time frame failing like mine did but Dell is refusing to admit it and fix it. That was my last Dell. Last week I bought an LG Gram 17". So far it is a dream. 1st day battery went 8 hours. BTW, I don't do gaming or anything that uses lots of resources. That's way I was and am so disappointed in Dell now and will never have another one.
