dell

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Foreign, difficult, rude.

Never in my life experienced a company with such bad customer service. From a well known name it surprises me. I simply wanted to ask if I could make some arrangement with my shipping. Every staff I felt was from a 3rd world country heavy accents and difficult. Anyway they told me to call Ceva their carrier that I've never heard of. Oddly their carrier is located in the Us virgin island. With that carrier was some dude name Bob Lynch with strong accent i could barely understand and when I asked him to repeat a spelling he rudely asked me to listen. Calling their customer support makes you afraid you'll just mess up your order even more because of the language barrier.

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Date of experience: Dec 11, 2020