I have had Dell computers for more than 10 years. I just purchased a new computer together with the Dell Migrate software to transfer files and programs from the older computer.I have tried 10 times during the last 2 weeks to get the Migrate program to work. Each time I get the report that the migration can not be completed.I called technical support, where I connected to individuals in India. Each call required up to 1 hour on hold before the call was answered. On the last call, after another long hold, the person said that I must have a software issue and that I would need to buy software support for help.I am giving Dell a "0" star rating for technical support. Not only can I not use the new computer without my old files, but the help screens are difficult to follow and the phone support is virtually non existent.
