I would have given 0 rating if it is available instead of 1. Very very very bad service. I am following up with them since 2 weeks and no response. Whenever I call them they will take all the information and hold the call for 10mins and will disconnect automatically and they won't call back again. To change the invoice name, they have deducted and amt for new invoice and not reverted back the original amount which is taken initially and not even generated the new invoice. This is pathetic service from Dell. Never expected this from Dell.